01answers from your catalogue
it reads your live shopify products, so its answers match what you sell today.
righthand · shopify app
an AI shopping assistantfor your shopify store.
righthand answers your customers’ questions on your storefront. it uses your live product catalogue and your own knowledge base. you install it from the shopify app store, and shopify bills every charge.
what righthand does.
01
02your own knowledge base
add materials, faqs, policies and a personality from the righthand admin.
03a chat widget on your store
a theme app extension adds the chat to your storefront. you write no code.
04make it yours
set the assistant’s name, welcome message, colour and branding from your shopify admin.
pricing
what righthand costs.
| plan | price | what you get | billed by |
|---|---|---|---|
| free install | $0 | the assistant, the knowledge base and the test assistant | no charge |
| premium | $19 every 30 days | your own branding text on the chat widget | shopify, as a recurring app subscription |
| starter pack | $5 one-time | $5 of prepaid credit for AI messages | shopify, as a one-time app charge |
| growth pack | $15 one-time | $15 of prepaid credit for AI messages | shopify, as a one-time app charge |
| scale pack | $50 one-time | $50 of prepaid credit for AI messages | shopify, as a one-time app charge |
prices are in us dollars. AI messages use prepaid credit from a token pack.
billing
every payment goes through shopify.
righthand uses the shopify billing api for every charge. thob never asks for your card and never bills you directly for righthand.
approve in shopify
you confirm each charge on shopify’s own approval page before it starts.
one shopify bill
charges appear on your regular shopify bill, next to your other apps.
manage it from your admin
change your plan or buy credit from the righthand app in your shopify admin.
separate from studio work
thob’s 3D studio projects are quoted and billed separately. they never change what righthand costs.
questions about righthand?
ask the team. we answer within one business day.